We offer free returns for the United Kingdom, United States and parts of Europe (see full list here). For everywhere else, we do not offer free returns, and you will need to pay to get these back to us.
You have 100 days to return your items from the date of purchase. We trust you and promise to refund or exchange any products that you are not entirely happy with provided that they come back to us in a saleable condition. We are happy to exchange an item for a different size, but cannot exchange between products or colours. If you are requesting an exchange you won't have to pay the delivery charge again for us to get the new size back to you. Do also bear in mind that your 100 days does not start over if you exchange your SPOKEs. If you do exchange, you'll only have the remainder of the original 100 days to do so.