If you've paid for your order via PayPal, the funds will go immediately back into your account. If you paid via debit or credit card, you may notice that the amount is pending on your statement, and it can take 3-5 working days for the bank or card issuer to get your money back to you.
Articles in this section
- I've cancelled my order, when will I get my money back?
- What do I do if the payment for my order is declined?
- Help! I've received a faulty item.
- I amended my order over the phone but the details on my order haven’t changed?
- My order hasn't arrived even though the tracking says it's been delivered
- Help! I'm missing an item from my order.
- I should be VAT exempt. Can you remove this from my order?